WebAIDET ® is a communication framework for healthcare professionals to communicate with patients and each other in a way that decreases patient anxiety, increases patient compliance, and improves clinical outcomes. The acronym AIDET ® stands for five communication behaviors: Acknowledge, Introduce, Duration, Explanation, and Thank You. WebMar 16, 2024 · Here are some customer service training ideas and activities. 1. Culture training. During culture training, employees learn the values of the company and what that means for their customer interactions. Having the right culture in the workplace means that customers can have positive and consistent experiences. 2.
How to Teach Customer Service in Healthcare - AES Education
WebMar 10, 2024 · Explore this free course. 2. HIPAA Compliance Training. All medical care organizations must be compliant with HIPAA standards to make sure that patients … WebJun 10, 2024 · Quality Care That’s Right for YouWhether you need a routine check-up or a specialty procedure, you want the best care you can find.BCBS recognizes doctors and hospitals for their expertise and exceptional quality in delivering care. Learn more about our Total Care and Blue Distinction® Specialty Care designation programs and find a … closed loop psh
20 of the Best (& Funny) Customer Service Training …
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